Terms & Conditions

Welcome to Los Locos!
By accessing or making a purchase through www.loslocos.in, you agree to the terms below. We’ve tried to keep them simple and human — because coffee doesn’t need complicated rules.

About Us
Los Locos is a partnership based in Haryana, India. We roast and sell specialty coffee beans that we’re truly proud of. When we say fresh, we mean it.
 
Using Our Website
Please use our website responsibly and for lawful purposes only. All content — including text, images, and coffee descriptions — belongs to Los Locos. Don’t reproduce or use it without permission.
 
Orders & Payments
All prices are listed in INR. We accept secure payments through credit/debit cards, UPI, wallets, and net banking.
Once your order is placed, you’ll receive a confirmation email with the details.

Shipping & Delivery
We usually dispatch orders within 2–4 business days. Delivery timelines may vary depending on your location. You’ll receive tracking information once your order is on its way.

Refunds & Returns
We offer replacements or refunds only in cases where the product arrives damaged or incorrect. For more details, please refer to our Refund & Cancellation Policy.

Privacy
We take your privacy seriously. Please read our Privacy Policy to understand how we handle your information.

Contact Us
Got questions or feedback? Reach us at contact@loslocos.in — we’d love to hear from you (and talk about coffee too).