Refund Policy

We pour a lot of care into every roast, and we want you to love your Los Locos coffee as much as we do.

Returns & Replacements

If your order arrives damaged or incorrect, please write to us at contact@loslocos.in within 48 hours of receiving it.
We’ll review your concern and, if valid, arrange a replacement or a refund.

Non-Returnable Items

Since coffee is a perishable product, we unfortunately cannot accept returns for reasons like taste preference or delayed delivery beyond our control.

Cancellations

Orders can only be cancelled before they are shipped. Once the order has been dispatched, cancellation won’t be possible.

Refund Timeline

If approved, refunds are processed within 5–7 business days and credited to your original payment method.

For any order-related issues, write to us at contact@loslocos.in — we promise to get back quickly.